Store Policies

SHIPPING:
At RcFunLab we realize the importance of your item arriving well packaged and in a timely fashion. We have adopted the following shipping policy to meet these goals:

Ship Time:
Items ship within three business days. Expedited processing and shipping is available upon request. Call or send us an email and if conditions allow, we'll ship your order the same day via overnight. Additional charges apply.

Local Pick Up:
Local pick up is available free of charge. Contact us for details and directions.

Continental US Standard Delivery:
Shipping to the 50 US states (including Alaska and Hawaii) at the stated price, fixed by weight/size.

International Buyers:
Shipping cost is calculated by weight/size. Buyer is responsible for all fees, customs, duties, tariffs, taxes, etc. on items being shipped to a foreign country. Declared value for the item is the actual price of the order. If your country does not appear in the country list when entering your shipping address, we do not ship to your country - probably due to the unreliability of delivery in that area of the world.

 

Damaged, Defective, Missing, or Wrong Item:
If you have received an order with a missing or damaged item, or we shipped you the wrong thing, or something doesn't fit, or arrives with defects, we will make it right. Contact us; we'll talk with you to figure out how to resolve the issue right away, and we'll pay any additional shipping charges to correct the problem. Please keep in mind that any crash damage is not covered under our return or warranty policy. Crash damage is not considered a defect under any circumstance.

Holiday Return Extension:
Any item purchased between 11-1 to 12-31 may be returned to us by February 31st of the same year. This applies to new and unused items only. We are not able to accept holiday returns beyond this deadline.



RETURNS:
All of our items are accompanied by our satisfaction guarantee. If for any reason you're not completely happy with your purchase, please contact us and we'll make it right with a full refund of your original purchase price. These returns are accepted within 30 days and the buyer is responsible for return shipping charges. Refunds will not be sent until the returned item has been successfully received by RcFunLab.